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| September 22nd, 2005 | Houston, TX monitoring location and Hurricane Rita | |
With regards to the Hurricane Rita approaching the Texas coasline, we would like to inform you that our monitoring station is located in a best-in-class Datacenter in Houston, Texas and all possible measures have been taken from our end. According to the Datacenter management, all their systems are secured, robust, and redundant and no operational interruptions related to Hurricane Rita are anticipated.
However, we are taking double precautions to protect your web-investment. We will be watching the storm status and the operation of the Datacenter in Houston 24/7, and in case of power outage or other unexpected disruption of service, we will immediately switch all monitored targets to another monitoring location, part of our global network.
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| June 20th, 2005 | IMPORTANT STATEMENT FROM WEBSITEPULSE: | |
With regards to the largest security breach that occurred last Friday, WebSitePulse would like to assure its Customers, that the company never used CardSytems Solutions for processing payments.
The credit card information our Customers shared with us was not compromised from their business relationship with WebSitePulse.
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| December 10th, 2004 | New monitoring location in Seattle, WA | |
Today we have deployed a new monitoring station in Seattle, Washington. The station is part of the WebSitePulse Global Monitoring Network which already includes 9 monitoring locations around the globe, and offers the most complete monitoring solution for our clients. |
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| December 9th, 2004 | New Feature - Full Page Snapshot | |
We are pleased to announce a new feature: Web Page Snapshot of the pages monitored during
Full Page checks. This allows you to see exactly what the WebSitePulse system saw
during the most recent check so that if there's a problem, you will be better able to troubleshoot it.
This option is available in the Details and the reporting sections.
The new feature increases the value of Full Page monitoring because now Webmasters can have a reliable reference point when investigating e-commerce or other functional problems. |
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| November 26th, 2004 | New Feature - Transaction Web Page Snapshot | |
We are pleased to announce a new feature: Web Page Snapshot of the pages monitored during
transaction checks. This allows you to see exactly what the WebSitePulse system saw
during the most recent transaction check so that if there's a problem, you will be better
able to troubleshoot it.
This option is available in the Details and the reporting sections.
The new feature increases the value of transaction monitoring because now Webmasters can have a reliable reference point when investigating e-commerce or other functional problems. |
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| November 23rd, 2004 | Monitoring location migration | |
Please be advised that on November 25, 2004 at 5:00 am EST we will migrate our San Francisco monitoring server to a new data center. We do not expect any downtime but the IP address of this monitoring location will be changed from 69.50.184.26 to 69.59.185.156
If you need to add the new IP to your firewall or log-analyzing software, please do so before the announced day and time. |
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| October 22nd, 2004 | Monitoring location IP change | |
Please be advised that on October 22, 2004 at 4:00 am EDT we will change the IP address of our monitoring location in Brisbane, Australia from 202.76.147.143 to 202.60.69.100.
If you need to add the new IP to your firewall or log-analyzing software, please do so before the announced day and time.
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| August 9th, 2004 | WSDL API Upgrade | |
We have just performed an upgrade of the WebSitePulse.com WSDL API. The new version allows you to receive uptime statistics for periods larger than a month and fixes some minor issues with the WSDL definition file.
Although the upgraded version is fully backward compatible we recommend you to download the updated definition file from the link below:
http://www.websitepulse.com/wsdl/wsp.wsdl
For more detailed information and examples on how to implement the WebSitePlse.com WSDL API you can also download the WSDL API package from here:
http://www.websitepulse.com/wsdl/wsdl.zip |
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| May 13th, 2004 | New Monitoring Station in New Zealand coming soon | |
A new monitoring station in Wellington will become active till 05/23/2004. The station will be part of the WebSitePulse Global Monitoring Network and will provide our customers with the end user perspective measurements and results from this part of the world. |
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| April 20th, 2004 | New monitoring station in San Francisco, California is now available | |
Today we have deployed a new monitoring station in San Francisco, California. The station is part of the WebSitePulse Global Monitoring Network which already includes monitoring locations in Los Angeles, Houston, Miami, Connecticut, London, Dusseldorf, Singapore and Brisbane, and offers the most complete monitoring solution for our clients. |
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| April 20th, 2004 | Monitoring stations IP address changes | |
On April 21st, 2004 at 7:00 am EST, the following IP addresses will change as follows:
Houston, Texas USA
current IP: 64.39.29.141
new IP: 66.216.98.155
Trumbull, Connecticut USA
current IP: 65.18.156.37
new IP: 69.94.12.221
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| March 24th, 2004 | New Monitoring Station in Singapore is Available | |
Today the monitoring station in Singapore became active. The station is part of the WebSitePulse Global Monitoring Network and will provide our customers with the end user perspective measurements and results from this part of the world. |
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| March 20th, 2004 | New Toll Free Number and Menu Options | |
Our new Toll Free number is 1-877-895-6787 and our new local number is 1-407-380-1600. To reach a specific department, please dial extension 1 for Sales, 2 for Support and 3 for Billing.
For full contact details, please visit http://www.websitepulse.com/contact.php3
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| February 27th, 2004 | New Feature - Reset Monitoring Statistics | |
Based on our Customers? requests we have added the option ?Reset Stats? which will reset the data for the monitored web site, web server or web transaction. Especially useful to reset your monitoring results once you have completed the set up of a particular target and want to remove any errors from the statistics which were as a result of miss-configuration or other error not related to the operation of the monitored target. Another reason could be if you change hosting providers and would like to reset the results. We recommend using this feature carefully, as there is no ?undo? for this request.
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| January 17th, 2004 | Improved Test Tools | |
The very useful and popular Test Tools in the Member section have been upgraded. Now you can select the monitoring location from which the selected test to be performed. Use these tools to help you determine a problem and troubleshoot it much easier and quicker. Especially useful if you perform the regular monitoring from few monitoring locations and receive an error notification. Then you can run different tests from additional locations to determine if it is a local or global problem with your web site, server or provider.
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| October 5th, 2003 | New Feature - Voice Notifications for the UK | |
The very popular among our US and Canadian Customers notification-over-the-phone feature is now available and for our UK Customers. It has all the conveniences of a regular phone call - human voice of the text-to-speech engine reads the pre-configured text message with the error details and if the call is not answered, the system will leave a message in the subscriber's voice mail. |
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| September 24th, 2003 | New Feature - Favorite Reports | |
Save time by creating your Favorite Reports and retrieve them with one click. The number of reports you can create is unlimited and you can assign individual labels to each of them, edit them or delete them at any time. |
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| September 15th, 2003 | New Feature - WAP Control Panel | |
In addition to the PDA browser compatible Control Panel, we have created a Control Panel for WAP capable cell phones and wireless devices. It provides you with the current status of your monitored targets real time 24/7. For more details, please go to the "Going Mobile" section in your control panel. |
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| August 15th, 2003 | New Feature - Instant Test | |
The Instant Test feature has been added to help you determine faster where the problem is in case you have a failed server, web site or transaction. In the Current Status section of the Details for each target there is a button "Instant Test" for each monitoring location you have in your account. It will run an instant test from the selected location and present the results in your browser. The Instant Test is performed outside your scheduled tests and will not change them in any way. |
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| July 17th, 2003 | New Monitoring Station in Trumbull, Connecticut, USA is Available | |
Today the monitoring station in Trumbull, Connecticut, USA became active. The station is part of the WebSitePulse Global Monitoring Network and will provide our customers with the end user perspective measurements and results from this part of the world and the United States |
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| July 17th, 2003 | New Monitoring Station in Brisbane, Australia is Available | |
Today the monitoring station in Brisbane, Australia became active. The station is part of the WebSitePulse Global Monitoring Network and will provide our customers with the end user perspective measurements and results from this part of the world. |
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| July 16th, 2003 | New feature puts the False Alert Prevention System in your Control | |
The new addition to the "False Alert Prevention System" allows you to configure the way an error is reported. With the "Normal" setting if a failure is detected it will be confirmed with at least one additional monitoring location. The "Strong" level will report the error if at least 50% of the locations in your account are reporting that error. With the "Strict" option an error is reported only if all monitoring locations in your account report that error. Available from the Monitoring Locations section in your Control Panel. |
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| July 10th, 2003 | New Feature - Updated Dependencies Rules | |
New functionality has been added to the Dependencies Rules. You can now specify for which alert message the dependency rule is to be applied. For more information on the Dependencies Rules, please visit Help >> How To >> Configure Alert Dependencies in your Control Panel |
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| July 7th, 2003 | New Feature - Windows Based Transaction Recorder | |
In addition to the Web-based transaction recorder, an updated version of the windows recorder has been released. It will handle better the recording of transactions, which include a lot of Java scripts. |
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| June 1st, 2003 | New Feature - Transaction Monitoring is Available now. | |
The system performs pre-recorded multi-step transactions the same way a customer would do: following links, clicking on buttons, completing forms, adding products to shopping carts, checking out, processing credit cards and many other possible actions. If a failure is detected, notifications are sent immediately. |
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| April 30th, 2003 | New Feature - PayPal Payments Now Accepted | |
Payments through PayPal are now accepted in addition to credit card and check payments. |
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| April 25th, 2003 | New Feature - Time to Keep Data is Available | |
Now you can select how long the system should keep your monitoring data. Intervals from 1 month to 12 months are available. Go to Customize Services to make your selection. |
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| April 21st, 2003 | New Feature - Phone Alerts as Notification Option | |
Phone notifications via voice have been added to the service. The system will call any phone number in the USA and Canada and a human voice will read to you the alert message. The Alert messages are fully customizable. The system cam leave a message if a voice mail answers the call. |
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1-888-WSPULSE (977-8573) (available 24/7)
